WCC Group's Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications) when visitors interact with the website such as completing a contact form. 

 

How do we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address and phone number if you supply these when sending a message using the contact form. Your personal information will be used for the specific reasons stated above only. Such as to contact you regarding your enquiry about our services. 

 

Why do we collect such personal information?

  • We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

When you submit a contact form regarding an enquiry we keep you information on our secure online system to generate your quote and project information and to bill on completion of works.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How we use cookies and other tracking tools

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on the site. As our website is hosted on Wix many of the cookies on our website are essential provided by Wix to improve our customer experience. We also use cookies from third-party service, Google Analytics to  help us improve our customers journey through the website.

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How to withdraw your consent?

If you don’t want us to process your data anymore, please contact us at enquiries@wccwestcoastgroupltd.co.uk 

Alternatively you can send us mail to: 

Quartermasters House, 

Garelochhead, 

Argyll and Bute, 

Scotland, 

G84 0EH.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at enquiries@wccwestcoastgroupltd.co.uk 

Alternatively you can send us mail to: 

Quartermasters House, 

Garelochhead, 

Argyll and Bute, 

Scotland, 

G84 0EH.